Interplus Safes & Office Products Limited Privacy Policy How we collect, use, and protect your information
Last Updated: August 27, 2025
Introduction
Interplus Safes & Office Products Limited is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the Data Protection Act, 2019 of Kenya, and other applicable regulations.
By using our services, you agree to the terms outlined in this Privacy Policy.
Definitions
"You" refers to:
- Clients: Individuals, businesses, or organizations engaging with our security products and services
- Visitors: Individuals interacting with our website or visiting our premises
"Interplus," "we," or "us" refers to Interplus Safes & Office Products Limited, specializing in safes, security solutions, and office products.
Information We Collect
1. Personal Information
We may collect the following personal information:
- Full name, phone number, email address, and other contact details
- Business information, such as company name, industry, and security requirements
- Billing and payment details
- Security needs assessment and product preferences
- Communication records and project specifications
- Installation site details and access requirements
2. Technical Information
We may also collect technical data, such as:
- IP address, browser type, and device information
- Website usage patterns and navigation data
- Cookies and similar technologies to enhance user experience
How We Use Your Information
We use your data to:
- Provide security consultations and product recommendations
- Process orders, generate invoices, and maintain client accounts
- Arrange product delivery and installation services
- Communicate about products, services, updates, and inquiries
- Enhance our website and services through analytics and feedback
- Send promotional materials about new security products, subject to your consent
- Comply with legal and regulatory obligations
- Provide after-sales support and warranty services
Data Protection and Security
We prioritize the security of your data by implementing the following measures:
- Encryption for sensitive data storage and transmission
- Restricted access controls for personal data
- Secure storage systems and regular security assessments
- Staff training on data protection protocols
- Monitoring systems to identify and address potential vulnerabilities
Data Sharing
Your data may be shared only under the following circumstances:
- With trusted service providers essential for delivering our services (e.g., delivery partners, installation teams)
- With payment processors for secure transaction management
- When legally required by regulatory authorities
- With manufacturers for warranty and technical support purposes
We do not sell, rent, or trade personal information to third parties.
Cross-Border Data Transfers
If your data is processed or stored on servers located outside Kenya, we ensure compliance with applicable laws and implement adequate safeguards to protect your information.
Your Rights
As per the Data Protection Act, 2019, you have the right to:
- Access: Request a copy of your personal data
- Correction: Request corrections to inaccurate or incomplete data
- Deletion: Request the deletion of data no longer required
- Objection: Object to certain types of data processing
- Portability: Receive your data in a structured and portable format
- Consent Withdrawal: Withdraw consent for marketing or promotional communications
To exercise these rights, contact us using the details below.
Data Retention
We retain personal data only for:
- The duration necessary to fulfill the purpose for which it was collected
- Legal, tax, or regulatory compliance
- Warranty and after-sales support obligations
- Resolving disputes and enforcing agreements
Cookies
Our website uses cookies to:
- Enable essential website functionality
- Analyze traffic and usage patterns
- Enhance user experience and remember your preferences
- Provide personalized product recommendations
You can manage cookie settings through your browser preferences.
Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect:
- Changes in business practices
- Updates to legal or regulatory requirements
- Improvements to our services and security measures
Updates will be posted on our website with an updated revision date.
Contact Information
For inquiries regarding this Privacy Policy or to exercise your rights, please contact us:
Interplus Safes & Office Products Limited
Email: sales@interplussafes.co.ke
Phone: +254723 603 336
Address: Twiga Towers, Ground floor, Opp. Meridian Court Hotel, off Moi Avenue, Nairobi, Kenya
Website: www.interplussafes.co.ke
Governing Law
This Privacy Policy is governed by the laws of the Republic of Kenya, including the Data Protection Act, 2019, and other applicable regulations.
